# People

> Everyone who has chatted in the last 12 months, with their details, chats and recent visits, found by name, email or your site's id for them.

![People: a table of everyone who has chatted, with their email, id, bot and chat dates](https://aura.oneinfer.ai/docs/images/people.webp "People, demo data")

## Find someone

Search by name, email or the id your website gave them (see [telling the bot who is signed in](https://aura.oneinfer.ai/docs/install#tell-the-bot-who-is-signed-in)). Names and emails match as you type, from the first two letters.

The table shows each person's **Name**, **Email**, **Your id**, **Bot**, **First chat** and **Last chat**, 25 to 100 at a time.

## A person's page

Choose someone to open their page:

- their email, your site's id and name for them, the bot they first chatted with, and when they were last seen;
- the details your website passed on their latest chat (not verified);
- **Chats**: every chat kept, with its state, bot, date and summary. Choose one to open it in Chats;
- **Visits in the last 30 days**: each visit with where they came from, their place, device and pages.

![A person's page: their details, chats and visits](https://aura.oneinfer.ai/docs/images/person.webp "A person's page, demo data")

**Their journey** opens everything they did across their visits, in order: see [Visits and journeys](https://aura.oneinfer.ai/docs/visits#a-visitors-journey).

## Who counts as a person

Someone becomes a person when they send their first chat message. Their browser keeps a token from then on, so their later chats and visits join up under them. People are kept for 12 months after their last chat.

Visitors who never chat aren't people: they're [visits](https://aura.oneinfer.ai/docs/visits), kept 30 days.

To correct someone's name or email, use **Edit** next to **Contact** on any of their chats. The change is kept for their later chats.